Terms of service

These terms govern your organization’s use of BetaPearl. By creating a workspace or accepting an invitation into one, you agree to them on behalf of yourself and, if you are the subscribing administrator, your organization. If your organization has a signed agreement with us, that agreement controls where the two differ.

BetaPearl connects to the tools your organization authorizes, keeps that content synced and permission-aware, and provides assistants that answer from it with citations and carry out work under the approval policies your organization configures. BetaPearl is in early access: features may change, and we may update the service without notice while preserving your data and these commitments.

Your organization owns its content. You grant us only the limited license needed to operate the service on your behalf: to sync, store, index, and process the content your organization connects, solely to provide the service to your organization. We do not use your content to train generalized AI or machine learning models, and we do not sell it. On deletion of your organization, this license ends and we erase your content as described in the privacy policy.

Connect only sources your organization has the right to connect, and use the service only in compliance with applicable law and the terms of the connected providers. Keep your account credentials secure. Do not attempt to access another organization’s data, probe or disrupt the service, or resell it without our written agreement.

Answers are generated from your connected content and cite their sources so you can verify them. They can still be wrong or incomplete. You are responsible for reviewing output — and for any action you approve an assistant to take — before relying on it.

Pricing is described on the pricing page or in your organization’s agreement with us. Where billing applies, payments are processed by Stripe.

The service is provided “as is” during early access, without warranties of any kind to the extent permitted by law. To the same extent, our total liability arising out of the service is limited to the fees your organization paid us in the twelve months before the claim, and neither party is liable for indirect or consequential damages. Nothing here limits liability that cannot be limited by law.

Your organization may stop using the service and delete its workspace at any time. We may suspend or terminate access for material breach of these terms; where practical we will notify you and give you a chance to export your content first.

If we make material changes to these terms, we will update this page and its effective date, and notify workspace administrators. Questions: hello@betapearl.com.